H2M Express LLC is an authorized reseller of OTW Safety products and supplies them to business customers. This page gives a general outline; the terms in your quote or order confirmation apply to your order.
Returns
To arrange a return, contact us at sales@h2mexpress.com before sending anything back. We will confirm the options for your order.
Damaged or incorrect items
If your delivery arrives damaged, incomplete or different from your order, contact us at sales@h2mexpress.com with your order details and photos. Please also note any damage on the carrier’s delivery receipt. We will work with you and the manufacturer on next steps.
Warranty
If you think a product has a defect, contact us and we will help you with the manufacturer’s process.